Through interactive art, soundscapes you can feel, high-tech installations, and more, the relationship between art and technology is reimagined. Explore a brand-new landscape of hyper surreal creative expression.
MON - WED
10:00 AM - 8:00 PM
THURS - SUN
10:00 AM - 11:00 PM
$3 per ticket processing fee and NY tax.
*Students are required to show a valid ID
General
info@mercerlabs.com
(212) 600-9009
Retail
retail@mercerlabs.com
Group Sales / Donations
groups@mercerlabs.com
Events
val_koz@mercerlabs.com
Media
amanda_meyer@mercerlabs.com
Careers
jobs@mercerlabs.com
Is Mercer Labs ADA accessible?
Yes, Mercer Labs is fully ADA compliant and welcomes service animals. Our venue is equipped with elevators and accessible restrooms to ensure a comfortable visit for all.
Do exhibits contain lights, projections, fog, etc.?
Exhibits feature low lighting, flashing lights, 4D sound, fog, mirrored surfaces, and optional physical experiences.
Visitors with epilepsy, sensory processing disorders, claustrophobia, vertigo, or mobility or physical limitations should proceed with caution.
Child and youth visitors should be under their adult guardian’s constant supervision.
Please alert staff immediately if you need assistance.
Do I need to purchase tickets in advance?
While we recommend purchasing tickets in advance to secure your visit, tickets are available on a first-come, first-served basis at our box office.
Is there a coat check?
Currently, Mercer Labs does not offer coat check services.
How long does it take to go through the museum?
Most guests spend approximately 60-90 minutes exploring the museum.
Are restrooms available?
Yes, we have restrooms on the first floor, and an all-gender restroom on the lower level.
When does museum entry close?
The front entrance closes one hour prior to the museum closing to ensure that guests have enough time to explore all the exhibits.
(7:00 PM on Mon – Wed, and 10:00 PM on Thurs – Sun)
Can I arrive after my scheduled ticket time?
Tickets have a fifteen-minute entry window.
(For example, if you purchase tickets for 6:00 PM, you may enter between 6:00 – 6:15 PM)
Will I be able to reschedule my tickets if I need to modify my date and/or time?
Tickets may be rescheduled for an alternate date and/or time providing there is availability.
Guests may reschedule their tickets BEFORE their scheduled time by clicking the “Reschedule Your Visit” button in their confirmation email.
Or, contact info@mercerlabs.com with change requests.
Can I get a refund for my tickets?
All sales are final. However, we are happy to assist with reissuing your ticket for a different date or time.
What items are prohibited at Mercer Labs?
For the safety and comfort of all visitors, we do not permit the entry of outside food and beverage.
Weapons of any kind are also prohibited, including glass bottles, flammable substances, and knives of any type (pen knives, switchblades, Swiss Army knives, etc.)
All guests are required to pass a standard security screening to enter.
Big Bus Tours New York offers a fantastic way to get to know Manhattan, with stunning photo opportunities of iconic landmarks from the top deck. Our hop-on, hop-off bus tours let you board and disembark at any of our designated stops as often as you like — and visiting Stop 8 Downtown will put you steps from Mercer Labs!
Whether you choose to stay on the bus and enjoy a scenic loop of the Big Apple or hop off to dive deeper, you’ll experience New York like a local. Explore both Uptown and Downtown with ease, and when you’re ready to continue, simply catch the next bus to rejoin the tour.
Book your tickets here to save 10% on Big Bus tickets to visit Mercer Labs in a BIG way and enjoy everything amazing Lower Manhattan has to offer!
