Conceived and directed by artist Roy Nachum, Maestros and the Machines pushes boundaries, inviting visitors to imagine what the great maestros of the past—from Mozart and Da Vinci to Hokusai and more —would have created if they had access to the limitless potential of modern tech.
$3 per ticket processing fee and NY tax.
*Students are required to show a valid ID.
General
info@mercerlabs.com
(212) 600-9009
Retail
retail@mercerlabs.com
Group Sales / Donations
groups@mercerlabs.com
Events
val_koz@mercerlabs.com
Media
amanda_meyer@mercerlabs.com
Careers
jobs@mercerlabs.com
Is Mercer Labs ADA accessible?
Yes, Mercer Labs is fully ADA compliant and welcomes service animals. Our venue is equipped with elevators and accessible restrooms to ensure a comfortable visit for all.
Do exhibits contain lights, projections, fog, etc.?
Exhibits feature low lighting, flashing lights, 3D sound, fog, mirrored surfaces, and optional physical experiences.
Visitors with epilepsy, sensory processing disorders, claustrophobia, vertigo, or mobility or physical limitations should proceed with caution.
Child and youth visitors should be under their adult guardian’s constant supervision.
Please alert staff immediately if you need assistance.
Enjoy the journey responsibly!
Do I need to purchase tickets in advance?
While we recommend purchasing tickets in advance to secure your visit, tickets are available on a first-come, first-served basis at our box office.
Is there a coat check?
Currently, Mercer Labs does not offer coat check services.
How long does it take to go through the museum?
Most guests spend approximately 60-90 minutes exploring the museum.
Are restrooms available?
Yes, we have restrooms on the first floor, and an all-gender restroom on the lower level.
When does museum entry close?
The front entrance closes one hour prior to the museum closing to ensure that guests have enough time to explore all the exhibits.
(7:00 PM on MON – WED, and 11:00 PM on THURS – SUN)
Can I arrive after my scheduled ticket time?
Tickets have a fifteen-minute entry window.
For example, if you purchase tickets for 6:00 PM, you may enter between 6:00 – 6:15 PM.
Will I be able to reschedule my tickets if I need to modify my date and/or time?
Tickets may be rescheduled for an alternate date and/or time providing there is availability.
Guests may reschedule their tickets BEFORE their scheduled time by clicking the “Reschedule Your Visit” button in their confirmation email.
Or, contact info@mercerlabs.com with change requests.
Can I get a refund for my tickets?
All sales are final. However, we are happy to assist with reissuing your ticket for a different date or time.
What items are prohibited at Mercer Labs?
For the safety and comfort of all visitors, we do not permit the entry of outside food and beverage.
Weapons of any kind are also prohibited, including glass bottles, flammable substances, and knives of any type (pen knives, switchblades, Swiss Army knives, etc.)
All guests are required to pass a standard security screening to enter.